Are your customers waiting to hear from you?

CRMS (Customer Relationship Management Strategy) is an overwhelming term. It basically means that I'll help you put a strategy in place to continuously reach out to new leads and established customers to help you convert leads, grow sales, stay in touch with customers, and improve customer service.

Many clients set up automated processes through their own systems or through a CRM system. We will help you set up multiple processes for each type of client and for each scenario of the sales process.

​Goals of a CRM message could include:

• Selling benefits to a potential client to convert a lead
• Up-selling product/services to existing customers to increase sales
• Send promotional opportunities to customers to bring in new sales
• Ask for referrals to increase lead count
• Set up ongoing communication plan to stay in touch clients

There are many programs out there to help you get started and send messages out for you. We will look at what’s best for you and then our team will jump in to plan the strategy, write the messages, and set up the messages in your CRM system.
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 Messages in a CRM strategy could include:

• Sales confirmation
• Shipping confirmation
• Welcome email series
• Cross-sell/up-sell messages
• Lead nurturing emails
• Customer retention emails
• Referral program emails

If you’re not using a CRMS then you’re leaving money on the table! Let us help you get started!